Last Updated: April 24, 2026
These Terms of Service (the "Terms") govern your use of the JMS Transport Services ("JMS," "we," "our," or "us") website at ridewithjms.com and all transportation services we provide across Barbados (the "Services"). By booking a ride, submitting a booking request, or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
JMS Transport Services provides island-wide ground transportation in Barbados. Our Services include, but are not limited to:
All Services are subject to driver availability and must be booked in accordance with these Terms.
Bookings may be made through our online booking form at ridewithjms.com, by calling us at 1 (246) 286-4662, or via WhatsApp. Once a booking request is submitted, JMS will review the details and send a confirmation to the email address provided. A booking is not confirmed until you receive written confirmation from JMS.
Online bookings must be made at least 24 hours in advance of the requested pickup date and time. Bookings may be made up to 3 months ahead. For trips required within 24 hours, please contact us directly by phone call only, and we will do our best to accommodate your request, subject to availability.
You are responsible for ensuring all booking information is accurate, including pickup and drop-off locations, date, time, passenger count, luggage count, and any special requirements. Inaccurate information may affect your final fare or the ability of our driver to complete the trip as requested.
An estimated fare will be provided upon confirmation of your booking based on the trip details you submit. This estimate is not a fixed price. The final fare is calculated at the end of your journey and may vary based on changes to the trip, including but not limited to additional stops, extended waiting time, changes in route, or inaccurate booking information provided at the time of booking.
Payment is accepted via:
Payment is collected at the end of the trip, once the final fare has been confirmed.
Waiting time between stops or due to delays caused by the passenger may attract additional charges. JMS will communicate any such charges prior to or upon completion of the journey.
You may cancel your booking free of charge up to 2 hours before your scheduled pickup time. While JMS does not currently impose a cancellation fee, late cancellations or no-shows significantly impact our drivers' time and availability. Repeated late cancellations or no-shows may affect your ability to make future bookings with JMS.
To cancel a booking, please contact us directly by phone, as soon as possible.
Requests to modify an existing booking, including changes to date, time, location, or number of passengers, must be communicated to JMS as soon as possible by contacting us directly. We will endeavour to accommodate all modification requests, but changes are subject to driver availability and may affect the quoted fare.
Passengers are expected to conduct themselves in a respectful and lawful manner during all rides. JMS reserves the right to refuse or terminate service without refund where passengers:
Passengers are responsible for any damage caused to the vehicle and may be charged accordingly.
Passengers must declare the approximate amount of luggage at the time of booking. JMS will endeavour to accommodate all luggage; however, we reserve the right to refuse carriage of items that are excessively large, hazardous, or that cannot be safely transported. JMS accepts no liability for damage to or loss of personal belongings or luggage during transport.
JMS is committed to punctual service. Our drivers are required to notify passengers promptly if any unforeseen circumstance affects pickup time. JMS is not liable for losses or damages arising from delays caused by factors outside our reasonable control, including but not limited to traffic conditions, road closures, severe weather, or mechanical issues.
To the fullest extent permitted by applicable law:
By using our Services, you acknowledge that you have reviewed and understand our Privacy Policy, and consent to the practices described in that policy.
We welcome feedback and reviews from our passengers. By submitting a review through our website, you grant JMS permission to display your name, rating, and review content publicly, in accordance with our Privacy Policy. Reviews submitted must be truthful, fair, and not contain defamatory, offensive, or misleading content. JMS reserves the right to remove reviews that violate these standards.
All content on ridewithjms.com, including text, images, logos, and design elements, is the property of JMS Transport Services or its licensors. You may not reproduce, distribute, or use any content from this website without our prior written consent.
Our website and booking process may integrate with third-party platforms, including payment processors, map services, and communication tools. JMS is not responsible for the practices or content of any third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
JMS reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated Last Updated date. Continued use of our Services following any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
These Terms are governed by the laws of Barbados. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Barbados.
If you have any questions or concerns about these Terms, please contact us at info@ridewithjms.com.
